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Google Maps

Why have my google maps stopped working?

Posted by:
Finbar Mulholland on 18/11/2018

tags: Digital, Design, Google Maps

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Google Maps stopped working? Don't worry, we're here to help.

If, like us, you’ve been wondering why Google Maps is no longer visible on your WordPress website then we’re afraid you’ve fallen victim to Google’s policy changes!

Yup! you guessed it, this simple change has resulted in a Google Maps malfunction across the web, especially when it comes to WordPress websites. But, fear not as we’re on hand to help!

As a website development company based in Reading, Berkshire, REDBOT is on deck to talk you through how to get your Google Maps working again, one step at a time.

Policy Changes

To get your Google Maps up and running again, Google have decided they want you to link your map to your current Google account by using a Google Maps API key. Now, if we’re just talking gibberish and you’ve got no idea what we’re going on about, stay tuned as we talk you through resolving the issue.


When displaying a Google Map on your website, a connection is made with Google Maps API at every visit. This is a free service from Google that builds your map for you, so that your map loads and displays quicker. Due to this feature and its excessive usage, Google have decided to limit the use of the API.

Hopefully this is all starting to make sense now?

A connection can be made with Google Maps API up to a staggering 25,000 times a day! However, when you exceed this limit, you may have to pay Google.

Now, we know what you’re thinking... ‘no website can exceed this limit surely?’ and while this may be the case Google have taken precautions. Entering an API key on your website allows Google to keep score of the times your website makes a connection with Google Maps API.

Knowing this is all well and good, isn’t it? But, we bet you just want to know how to fix it? REDBOT have you covered...

The Solution

Creating your Google Maps API key:

Step 1

  • Go to the Google Maps Developers Page
  • Click ‘Get a Key’ in the menu on the left
  • Login with your Google account (if you are not yet logged in).
    We recommend logging in with the same account you’re using for Google Analytics

Step 2

  • Select 'create a project' and click continue
  • Wait until you are led to the next screen. Please bear in mind this may take a few minutes, so don’t close down the window!

Step 3

  • Enter a clear description under ‘name’ e.g.- the domain your Google Map is for
  • Then enter your domain name for which you want to use your API key, under ‘accept requests from these HTTP referrers’
  • Click ‘create’
  • Copy and paste the API key displayed and keep it in a safe place
  • Once you’ve created your API key, you’re going to need to install it! Follow this next step if this applies to you. As a Wordpress digital agency we recommend ensuring all of your WordPress themes and plugins are up to date before installing anything on your site.

Step 4

  • Locate your Google Maps plugin or theme option in the backend of your website
  • Check their settings to ensure you can now paste your API Key – if you can’t we recommend contacting your plugin or theme developer.
  • Paste your API key in the option field and save your changes.

It really is that simple!

However, if you’re stuck and have hit a bit of a dead end, REDBOT is on hand to help!

If you need help fixing your Google Map issue, or want to discuss the development of your website further don’t hesitate to get in touch with us by emailing us at or alternatively give us a call to chat on 0118 324 8324.

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